AG4 PROPERTY LIMITED (hereinafter referred to as “we” or “the Company”) is a UK-based student accommodation and apartment rental service provider. This Privacy Policy explains how we collect, use, store, and protect your personal information when you browse our website, inquire about accommodation, apply for a rental, or contact us.
- Information We Collect
Based on your interactions with us, we may collect the following information:
Name;
Email address;
Telephone number;
Mailing address;
Accommodation needs and rental preferences;
Expected check-in and check-out dates;
Rental applications and related documents;
Information provided when communicating with us;
Necessary technical information generated during website access and use.
We collect personal information only to a reasonable extent necessary for our business operations and the provision of student accommodation services.
- How We Use Your Personal Information
We may use the information we collect to:
Respond to your accommodation inquiries;
Provide student accommodation and room rental services;
Process rental applications and related administrative matters;
Confirm rental terms, rent, and move-in arrangements;
Manage rental relationships;
Process property maintenance and resident support requests;
Communicate with you regarding accommodation matters;
Improve our website and customer service;
Fulfill applicable legal and regulatory obligations;
Prevent fraud, abuse, and unauthorized activities.
- Basis for Processing Personal Information
We will process your personal information in accordance with applicable UK data protection laws, including, where necessary, based on your consent, contractual obligations, legal obligations, or our legitimate business interests.
When processing information based on legitimate interests, we will consider the balance between your personal rights, privacy, and our business needs.
- Information Sharing
To the extent necessary to provide student accommodation services and conduct normal business operations, we may share necessary information with relevant service providers, professional advisors, property management staff, or organizations legally entitled to request information.
We will not sell your personal information.
We require relevant service providers to process personal information in accordance with applicable data protection requirements and take appropriate measures to protect information security.
- Data Retention
We will only retain your personal information for a reasonable period necessary to achieve the purposes for which it was collected, or for the period required by law, accounting, tax, and other regulatory requirements.
When personal information no longer has a reasonable business or legal necessity for retention, we will delete, anonymize, or securely dispose of the relevant information according to appropriate procedures.
- Data Security
AG4 PROPERTY LIMITED values the security of personal information and takes reasonable management and technical measures to reduce the risk of unauthorized access, use, modification, disclosure, or loss of personal information.
However, internet transmission and electronic storage cannot guarantee absolute security; therefore, we cannot guarantee that personal information will be completely free from security risks in all circumstances.
- Cookies and Website Technology
Our website may use cookies or similar technologies to support the normal operation of the website, understand website usage, and improve user experience.
Necessary cookies may be used to maintain basic website functions. Other types of cookies will be used in accordance with applicable law and your choices.
You can manage or delete cookies through your browser settings, but this may affect some website functions.
- Third-Party Websites
Our website may contain links to third-party websites or services. Third-party websites have their own privacy policies and data processing rules.
When you visit a third-party website, its personal information processing activities are not directly controlled by this privacy policy. We recommend that you read the relevant third party’s privacy policy before providing personal information.
- Your Data Protection Rights
Under applicable UK data protection laws, you may have the following rights:
To request access to your personal information held by us;
To request correction of inaccurate or incomplete information;
To request the deletion of personal information where applicable;
To restrict the processing of personal information where applicable;
To object to certain processing of personal information where applicable;
To request personal information in a portable format where applicable;
To withdraw your consent when processing is based on consent.
The above rights do not apply in all cases, and we may need to verify your identity as required by law.
- Information on Minors
Our services are primarily geared towards university and college students. When dealing with accommodation advice or related services involving minors, we will take appropriate information processing measures in accordance with applicable laws and specific circumstances.
If you believe that a minor has provided us with personal information without proper authorization, please contact us and we will handle it in accordance with applicable laws.
- Updates to the Privacy Policy
We may update this Privacy Policy based on business changes, website function adjustments, or applicable legal requirements.
The updated version will be posted on this page, indicating the corresponding update time. We recommend that you check this page regularly to understand the latest Privacy Policy content.